Responsible Gaming

At Games Online – GO!, we are deeply committed to providing a fun and entertaining gaming experience in a safe and responsible environment. While we want you to enjoy our wide selection of games, we also believe it’s essential to promote responsible gaming habits and provide support for those who may need it. Gaming should be a source of entertainment, never a problem.

This page offers information and resources to help you play responsibly and identify potential issues.

What is Responsible Gaming?

Responsible Gaming means maintaining control over your gaming activity and ensuring it remains a form of healthy entertainment. It involves being aware of the time and money you spend and not letting gaming negatively impact other areas of your life, such as finances, relationships, or work.

Playing responsibly means:

  • Playing for fun, not out of necessity or to chase losses.
  • Setting personal limits on time and money spent.
  • Understanding the odds and risks involved.
  • Knowing when to take a break.
  • Not playing under the influence of alcohol or drugs.

Tips for Playing Responsibly

Here are some practical tips to help you keep your gaming experience positive and under control:

  • Set Limits: Decide on a budget and a time limit for your gaming session before you start. Stick to these limits, regardless of wins or losses.
  • Know When to Stop: Do not chase your losses. If you lose money, don’t try to win it back immediately. Accept it as the cost of entertainment.
  • Balance Gaming with Other Activities: Ensure gaming is just one part of your life. Make time for other hobbies, social activities, and responsibilities.
  • Avoid Playing When Stressed or Upset: Gaming should not be used as an escape from problems or negative emotions.
  • Understand the Games: Familiarize yourself with the rules and mechanics of the games you play.
  • Take Regular Breaks: Step away from the screen periodically to clear your head.
  • Use Tools: Consider using the Responsible Gaming tools available in your account settings, such as deposit limits, loss limits, session time limits, or self-exclusion options.

Recognizing Problem Gaming

Problem gaming can affect anyone. Being aware of the signs, in yourself or others, is the first step to getting help. Ask yourself honestly:

  • Do I spend more money or time on gaming than I intended?
  • Do I try to win back losses immediately (“chasing losses”)?
  • Do I lie to conceal the extent of my gaming?
  • Does gaming interfere with my work, studies, or relationships?
  • Do I feel anxious, irritable, or restless when I can’t play?
  • Have I borrowed money or sold possessions to fund gaming?
  • Do I neglect personal responsibilities due to gaming?

If you answered yes to one or more of these questions, or if you are concerned about your gaming habits, seeking help is important.

Tools for Responsible Gaming

The gaming operator provides features within your account settings to help you manage your gaming responsibly:

  • Deposit Limits: Set limits on how much you can deposit over a daily, weekly, or monthly period.
  • Loss Limits: Define a limit on how much you can lose within a specific timeframe.
  • Session Limits: Set a maximum duration for your gaming sessions.
  • Self-Exclusion: If you need a longer break, you can choose to self-exclude from the Service for a specified period (e.g., 6 months, 1 year, 5 years) or permanently. During self-exclusion, you will not be able to access your account.

To access these tools, please log in to your account and navigate to the Responsible Gaming section in your profile or settings.

Seeking Help - External Resources

If you are concerned about your gaming or that of someone you know, please remember that you are not alone, and help is available. The following organizations offer confidential support, counseling, and resources for problem gambling.

    • National Problem Gambling Helpline (1-800-GAMBLER) – operated by the National Council on Problem Gambling. The helpline serves as a one-stop hub connecting people looking for assistance with a gambling problem to local resources. This network includes 28 contact centers which cover all 50 states and the U.S. territories. The National Problem Gambling Helpline offers call, text and chat services 24/7/365.
    • GamCare – is a leading provider of information, advice and support for anyone suffering from gambling. The company provides structured support to anyone suffering from gambling, raising awareness of safer gambling and treatment. GamCare was founded in 1997 by Paul Bellringer.

These organizations are independent and can provide professional assistance.

Age Verification

Games Online – GO! is strictly for individuals who are of legal gambling age, which is 18 in most jurisdictions, or the legal age of majority in your location, whichever is higher. We employ verification methods to prevent underage access to our Real Money Games. Underage gaming is illegal and irresponsible.

Remember, gaming should be fun. If it stops being fun, it’s time to take a break or seek help. We are here to support your responsible gaming journey.

If you have questions about our Responsible Gaming policy or need assistance with setting limits, please contact us via our Contact Us page.